When will my order be processed?
We process orders Monday through Friday. Orders will be processed within 10 business days from the order date and shipped the next day after the processing day. Please note that we do not ship on weekends.
How long will it take to receive my order?
For shipments to Spain the shipping transit time varies between 1 and 3 business days.
For shipments to the European Union, the transit time of the shipment varies between 4 and 10 business days.
In the case of the United States, the shipping transit time varies between 12 and 20 business days.
For international orders, the shipping transit time varies between 15 and 30 business days.
What is the shipping cost?
There is no shipping cost for orders within Spain and Portugal.
The cost of shipping to European Union (EU) countries is 8.5 euros.
The cost of shipping to the United States (USA) is 10.99 euros.
The cost of shipping to countries outside the European Union and the US is 15.99 euros.
Will I be charged taxes and customs?
The prices shown on our site are in Euros tax-free, which means that you may have to pay duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be collected once your order reaches its final destination, and are determined by your local customs office. Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details on charges, please contact your local customs office.
Digital product sales
We currently have no digital products for sale.