Parrot earrings

If you need us to prioritize your order, contact us or send us an email to info@sophiesinjupiter.com

When will my order be processed?

If the items are in stock they will be sent the day after the date of receipt of the order.

Out of stock orders are processed Monday through Friday. Processing time is 7 business days from the order date. In the case of products based on an astrological chart, the processing time is 10 business days. Orders are shipped the next day after processing time. No shipments are made during the weekend.

What is the transportation time for my order?

For shipments to Spain, shipping transit time varies between 1 and 3 business days.

For shipments to the European Union, shipping transit time varies between 4 and 10 business days.

In the case of the United States, shipping transit time varies between 12 and 20 business days.
For international orders, shipping transit time varies between 15 and 30 business days.

What is the shipping cost?

There is no shipping cost for orders within Spain and Portugal.

The shipping cost to European Union (EU) countries is 8.5 euros.

The shipping cost to the United States is 10.99 euros.

The shipping cost to countries outside the European Union and the United States is 15.99 euros.

Gold plated jewelry

Conservation

Gold-plated jewelry requires special care so that the plating lasts and does not disappear over time. These tips can help improve the quality and extend the life of your jewelry:

Cleanliness and sports: It is essential to remove jewelry before bathing or playing sports. Sweat and water deeply damage the gold layers with which the jewelry was made.

Storage: Jewelry should be stored individually wrapped in tissue paper, in the box where it was delivered and inside the cloth bag. In this way, oxidation and friction with other parts that could dirty or scratch them are avoided. Rubber containers should never be used for storage as they will cause the jewelry to darken.

Chemical products: It is important to avoid recurring contact with perfumes, creams or chemicals as much as possible.

Humidity: Jewelry should never be stored in humid places. For example, the bathroom is not the right place to store jewelry.

Temperature: It is necessary to avoid exposure to the sun and high temperatures constantly.

Cleaning

If your jewelry has darkened or lost some of its initial shine, the ideal is to use a few drops of dish soap dissolved in a small container of warm water and rub gently, very subtly, with a toothbrush. Afterwards you have to rinse them and make sure they dry properly with a cloth.

Silver jewelry

The conservation and cleaning process is similar to that of gold-plated pieces. Silver jewelry can darken more easily, removing dirt with a cloth will restore the shine to the piece.

On Sophie's in Jupiter orders

Sophie's in Jupiter orders always include a box, tissue paper and a cloth bag to help you keep your pieces in optimal condition.

In orders where the pieces are made of silver, a wipe is additionally included so you can clean the silver.